Terms and Conditions

1. Introduction

Welcome to LY Aesthetics (hereafter referred to as "the Spa"). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Services

The Spa offers various aesthetic and medical treatments, including but not limited to Botox, PDO mono threads, and PRP treatments. All services are provided by licensed and qualified professionals. We reserve the right to modify or discontinue any service at any time without prior notice.

3. Appointments and Cancellations

  • Booking: Appointments can be booked through our website, by phone, or in person. A deposit may be required to secure your booking.

  • Cancellations: We require a minimum of 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.

  • Late Arrivals: Arriving late for an appointment may result in a shortened treatment time or rescheduling of your appointment.

4. Payment

  • Fees: All service fees are listed on our website and are subject to change without notice.

  • Payment Methods: We accept various payment methods, including credit/debit cards, cash, and online payments.

  • Refunds: Payments for completed services are non-refundable. Deposits may be refundable under certain conditions, as outlined in our cancellation policy.

5. Medical Information and Consent

  • Consultation: Prior to any treatment, a thorough consultation will be conducted to assess your suitability for the desired service. It is essential to provide accurate and complete medical information.

  • Consent: Written consent is required before any treatment. You acknowledge that all procedures carry potential risks and side effects, which will be explained during the consultation.

6. Privacy and Confidentiality

  • Data Protection: We are committed to protecting your privacy. Personal information collected during consultations and treatments is stored securely and only used for purposes directly related to your care.

  • Confidentiality: All client information is treated with the utmost confidentiality. We will not share your information with third parties without your explicit consent, except as required by law.

7. Liability

  • Disclaimer: While we strive to provide the highest quality of care, we cannot guarantee specific results. Individual outcomes may vary.

  • Limitation of Liability: The Spa shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, except where such liability cannot be excluded by law.

8. Conduct

  • Client Conduct: We expect all clients to conduct themselves in a respectful and courteous manner. Any abusive or inappropriate behavior may result in termination of services.

  • Staff Conduct: Our staff are committed to maintaining a professional and respectful environment. Any concerns regarding staff conduct should be reported to management immediately.

9. Changes to Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of New York City. Any disputes arising from these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of New York City.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: info@lyaesthetics.com

  • Phone: (929) 341-3224

  • Address: 252 Avenue X, Suite 2FI, Brooklyn, NY 11223